Welcome to lgobola Mobile Live Casino & Sportsbook Platform

DANA deposit and withdrawal

DANA is one of the most widely used e-wallet services in Indonesia, and at lgobola we process DANA subject to verificationly. To deposit via DANA, go to Cashier → Deposit → Select DANA. Enter your desired amount (no fixed minimum, though most players start with our welcome offer or more for practical gameplay). You will be directed to the DANA app or web portal to confirm the transfer from your DANA wallet. Once confirmed, funds arrive in your lgobola account within subject to verification. Withdrawal works in reverse: go to Cashier → Withdraw → DANA, enter the amount, and confirm your DANA mobile number. The platform sends the cash back to your registered DANA account within subject to verification. Your DANA transaction history will show the lgobola transfer clearly, and no third-party intermediaries touch your funds — the connection is direct bank-to-wallet.

DANA deposits and withdrawals are interest-free for lgobola account holders. If a deposit does not arrive within subject to verification, check your DANA transaction log to confirm the payment was sent; if it shows "completed," contact our support team immediately with your DANA transaction ID and account email. We will trace the payment and credit your account manually if needed. For withdrawals, your DANA wallet must have sufficient balance to receive the transfer; if your wallet is at its daily limit, split your withdrawal into smaller requests or wait until the next calendar day for your DANA limit to reset.

OVO and GoPay usage

OVO and GoPay function similarly to DANA on the lgobola platform, though each has its own account structure and daily limits. To deposit via OVO, select OVO in the Cashier and authenticate using your OVO app or mobile number. lgobola does not store your OVO credentials — you authenticate directly with OVO, and lgobola receives only a confirmation token. This keeps your payment data secure and separated from game accounts. The same applies to GoPay. Both services process deposits within subject to verification under normal network conditions. Daily OVO and GoPay account limits vary by user status and transaction history; if you hit your limit, use a second payment method (DANA, a bank VA, or ShopeePay) to complete a larger deposit, or contact OVO and GoPay support to request a limit increase.

Withdrawals to OVO and GoPay follow the same pattern: funds return to your registered phone number's wallet within subject to verification. Account binding for OVO and GoPay is automatic the first time you use them; after that, they appear as saved payment methods in your Cashier for faster future transactions. KYC verification (ID and proof of address upload) is required before any withdrawal; deposits can proceed without full KYC in most cases, though lgobola reserves the right to request verification at any time. If your OVO or GoPay withdrawal is cancelled by their system (e.g., due to account status), lgobola will refund the amount to your game balance within 1 hour.

BCA, Mandiri, BRI, BNI virtual account

For users who prefer traditional bank transfers, lgobola provides virtual account (VA) numbers for four major Indonesian banks: BCA, Mandiri, BRI, and BNI. When you select Bank Transfer in the Cashier, the platform generates a unique 16-digit VA number assigned to your lgobola account. This VA is yours alone and remains active as long as your account is open. To deposit, transfer funds from your personal bank account (or any BCA, Mandiri, BRI, or BNI account) to the VA number displayed in the Cashier. The transfer completes within 1–2 hours during banking hours (Monday–Friday, 08:00–17:00 WIB); transfers made after 17:00 or on weekends are processed the next working day. Your lgobola balance updates automatically once the bank confirms receipt.

Withdrawal back to your bank account is equally straightforward: go to Cashier → Withdraw, select Bank Transfer, and enter the amount. You must provide the bank name and account number for the destination transfer. lgobola will send the funds to that account within 2–4 hours. The destination account does not need to match the account you deposited from, allowing you to transfer winnings to a savings account or family member's account (as long as KYC verification confirms the name match). Bank VA transfers carry no platform fees; your bank may deduct a small transfer fee (typically our welcome offer–our welcome offer) depending on your account tier. All VA transfers are recorded in your transaction history with the bank reference number (REFF) and timestamp for easy reconciliation with your bank statement.

Fees, limits and verification

lgobola charges zero platform fees on all deposits and withdrawals across all payment methods. This means non-specific info of your money reaches your game account (for deposits) or your payment account (for withdrawals). However, your payment provider or bank may apply their own fees: DANA, OVO, GoPay, and ShopeePay charge nothing to their users for transfers to merchant accounts like lgobola. BCA, Mandiri, BRI, and BNI may charge our welcome offer–our welcome offer per transfer depending on your account type; these fees are clearly listed in your bank's schedule and are deducted at the sending bank, not by lgobola. LinkAja and QRIS transfers are also free from both the provider and lgobola.

account preferences on lgobola are set by the payment provider: most e-wallets allow our welcome offer–our welcome offer per transaction and our welcome offer–our welcome offer per day, depending on account verification level. Bank VAs have no fixed platform limit; your personal bank account's daily transfer limit applies instead. Withdrawal limits are tied to your lgobola account status: new, unverified accounts can withdraw up to our welcome offer per day; once KYC is complete, limits rise to our welcome offer per day; VIP tier members can request higher limits via support. Account verification (KYC) is optional for deposits but mandatory for withdrawals over our welcome offer. The KYC process takes subject to verification to 2 hours and requires a government ID and proof of residence.

Resolving a stalled transaction

If a deposit has not arrived within the expected window (subject to verification for e-wallets, 2 hours for bank transfers), first check the Cashier Deposit History to see the transaction status. If it shows "Pending," wait an additional subject to verification as network delays can occur. If it still shows "Pending" after 1 hour, note your transaction ID or REFF number and contact lgobola support via live chat or ticket. Provide your account email, the transaction date/time, the payment method, the amount, and the transaction ID from your payment provider's receipt. Our team will contact your payment provider's backend system to verify whether the transfer reached lgobola's merchant account. If the payment provider confirms receipt, we will credit your account manually within 1 hour. If the payment provider shows the transfer was cancelled or returned to your account, we will advise you to check your wallet or bank account for the refund.

Withdrawals that remain "Under Review" for longer than 2 hours (e-wallet) or 4 hours (bank transfer) should be escalated via support. Go to Account → Tickets and describe the issue. Include the withdrawal ID, destination account details, and the amount. Our compliance team reviews the request and typically approves it within 1 additional hour, or contacts you if further information is needed (such as updated KYC documents or clarification on the destination account). Withdrawals can be delayed if your account has not passed full KYC, if the destination account name does not match your verified identity, or if the payment provider's system is under maintenance. In all cases, support will explain the hold reason and guide you through resolution. Funds are never forfeited; they remain in your lgobola balance until the withdrawal is approved or cancelled at your request.